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Make a claim
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Applying to have missing money reimbursed is simple with Money Shield:

  1. Are you owed money by an agent who belongs to the Money Shield scheme?

  2. Have you reported the missing money to the police?

  3. Complete our Claim Form. You will also need to provide bank statements showing payment patterns, a copy of your tenancy agreement if you're a tenant or a copy of your terms of business with the agent if you're a landlord.

Leave the rest to us

Claims against Money Shield members are rare as we carry out regular checks however we will reimburse missing funds for all affected landlords and tenants. An applicant can be a landlord, tenant, guarantor or a limited company, partnership or management association.

Claim Form

Email your Claim Form and supporting evidence to: